Terms of Service

These terms are an agreement between you and getLeads ([REGISTRATION NUMBER]), of Nairobi, Kenya ("getLeads", "we", "us"). They apply when you use getLeads at [SITE DOMAIN]. By creating an account or topping up, you accept them.

1. What getLeads is

getLeads is software that helps businesses find other businesses to sell to. You scan your website, we suggest a buyer profile, and we show matching companies. You pay only for the companies you choose to unlock.

• Leads are company-level. A lead describes a business (for example its name, website, location and category). We do not sell profiles of individual people, and we exclude sole traders.
• Sources. Lead suggestions are written by an AI model and checked against each company's own website and public web search results. LinkedIn is an optional signal, not a required check. See Data sources.
• AI content. Suggested roles, opening lines and signals are written by AI. Treat them as suggestions and check them before you rely on them.
• No guarantee of results. We do not promise that any lead will buy from you or reply to you.

2. Your account

• You must be at least 18 and use getLeads for business purposes.
• Give us a real email address and keep your password and sign-in codes private. You are responsible for what happens in your account.
• One person per account. Don't create extra accounts to get more free unlocks or referral rewards.

3. Wallet and credits

• getLeads uses a prepaid wallet. You top up, and unlocks are paid from your balance.
• Top-ups are charged in Kenyan shillings (KES) by our payment provider, Paystack, by card or mobile money (such as M-Pesa) where offered. Amounts shown in other currencies are estimates.
• The minimum top-up and any top-up bonuses are shown on the Pricing page when you pay.
• Your balance is not money. It can only be used for getLeads unlocks. It cannot be withdrawn, transferred, sold or exchanged for cash, except for the cash refunds in our Refund & Credit Policy.
• Credits expire 12 months after the top-up (or grant) they came from. We will remind you before they expire.
• Your balance may hold different kinds of credit: paid, bonus, free, referral and failed-lead credit. Bonus, free and referral credit have no cash value.

4. Unlock prices

• The price of each unlock depends on the country of the company you unlock, grouped by World Bank income tier. It does not depend on where you are.
• Current prices start from $0.43 per lead and are always shown on the Pricing page and before you confirm an unlock.
• We may change prices. Changes apply to unlocks made after the change, never to unlocks you already paid for.

5. Failed leads

If a lead you unlocked fails our check (for example, the company is closed, can't be found, has a dead or wrong website, or duplicates a lead you already bought), we credit its full price back to your wallet automatically. If you prefer, you can ask for a cash refund to the card or mobile-money account you paid with within 30 days of the unlock. Details: Refund & Credit Policy.

6. Free unlocks and referrals

• New accounts may get a small number of free unlocks after verifying their email. We set the number and may change it.
• The referral programme has its own Referral Terms.
• We may refuse, cancel or reverse free unlocks and rewards obtained by abuse.

7. Acceptable use

You may use leads to research and contact businesses for your own sales. You agree:

1. You are the sender. getLeads never sends marketing messages for you. You alone are responsible for following every law that applies to your outreach, including:
   • USA: CAN-SPAM (accurate sender details, a working opt-out, honour opt-outs within 10 business days).
   • EU/UK: GDPR and the UK GDPR, the UK PECR and the EU ePrivacy rules (sole traders and some partnerships are treated as individuals).
   • Germany: UWG §7 — marketing email generally needs prior consent, even to businesses.
   • South Africa: POPIA s.69 — direct marketing by email needs consent, which also protects companies.
   • Nigeria: the NDPA 2023 and its implementing rules on direct marketing.
   • Kenya: the Data Protection Act 2019 and its regulations on commercial use of personal data and direct marketing.
   • Any other local law where you or the recipient are.
2. Honour every opt-out and removal request you receive, and tell us at [PRIVACY EMAIL] if a company asks to be removed from getLeads.
3. No resale. You may not resell, publish, share or license exported data, or use it to build or improve a competing database, directory or lead service.
4. Keep the licence and attribution notices that come with exports (see Data sources).
5. Don't use getLeads to spam, harass, defraud or discriminate, or to target individuals rather than businesses.
6. Don't scrape, overload, reverse-engineer or bypass limits on getLeads, share your account, or use bots to create accounts.
7. Don't upload unlawful content or anything that infringes someone else's rights.

More detail and practical tips: Email compliance for buyers.

We may suspend or close an account that breaks these rules. Unused paid balance in a closed account is refunded unless the closure is for fraud or a chargeback abuse.

8. Your data and ours

• Our Privacy Policy explains how we handle personal data.
• We own the getLeads software, scores and pages. Lead data stays subject to the licences of its sources. You own your own inputs (for example your website and notes).
• You give us permission to use your inputs only to run and improve the service.

9. Service changes and availability

We work to keep getLeads running but do not promise it will always be available or error-free. We may change or stop features. If we close the service, we will give at least 30 days' notice and refund unused paid balance.

10. Limitation of liability

• getLeads is provided "as is". To the extent the law allows, we are not liable for lost profits, lost business, lost data or indirect losses.
• Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim.
• Nothing in these terms limits your rights under the Consumer Protection Act 2012 (Kenya) or any other law that cannot be excluded, or our liability for fraud, or for death or personal injury caused by our negligence.

11. Indemnity

If someone makes a claim against us because of how you used leads (for example, unlawful marketing messages you sent), you agree to cover our reasonable losses and costs from that claim.

12. Changes to these terms

We may update these terms. We will show the new version and date here, and email you about important changes at least 14 days before they apply. If you keep using getLeads after that, the new terms apply. If you don't agree, you can stop and ask for a refund of unused paid balance.

13. Governing law and disputes

These terms are governed by the laws of Kenya. Please contact us first at info@getleads.site so we can try to fix the problem. If we can't, the courts of Kenya have jurisdiction. This does not take away any right you have to go to the High Court or to a consumer or data-protection regulator.

14. Contact

getLeads · Nairobi, Kenya · info@getleads.site